If you are new to the concept of virtual assistance, welcome! Our founder speaks to business owners often and still finds that the majority don’t know about this tremendously helpful industry.

As our Services page mentions, virtual assistance is not a fit for every business owner. However for many, it fits very well into their business model and has helped many companies grow by leaps and bounds.

This particular page contains general information and is a ‘how-to’ page of sorts. You’ll see definitions of what a virtual assistant is and is not; who our clients are and a sampling of the many dos and do not’s of partnering with a virtual assistant. If you’d like to learn more about how Peace of Mind Virtual Assistance began or learn more about our founder check out the About Us page.

In the corporate world support professionals have titles such as executive assistant, accounts receivable clerk, office manager, project manager, marketing coordinator, administrative assistant, human resources assistant, etc. Enter the internet and the world of virtual professionals who perform roles like their corporate colleagues however are business owners not employees. Like many business owners, virtual assistants or VA’s for short retired from corporate America and opened the doors of their small businesses offering services they enjoy doing.

Since VA’s are business owners not employees VA clients do not pay taxes, office expenses, insurance or any other employee type investment. The highly skilled virtual specialists in the Peace of Mind Virtual Assistance network are well versed in delivering a myriad of services. Due to this they hit the ground running thus clients experience little down time for training.

Our Clients:

• Small business owners
• Positive and open-minded
• Easy to work with; can laugh at themselves
• Delegate and communicate easily and clearly
• Own established and thriving six – seven figure companies
• Desire a long-term relationship with their VA
• Transparent about strengths and weaknesses
• Maintain healthy relationships
• Understand that a VA is a peer not an employee
• Value the expertise of their VA and treat them accordingly
• Desire to improve both self and their business

Do and Do Not’s

Do…

• Be upfront about your needs and expectations
• Expect an interview and reference check in the discovery phase
• Be transparent about your strengths and weaknesses
• Interview the VA and check references
• Appreciate the value your VA brings to your business
• Expect to sign a contract with a confidentiality clause
• Expect your VA to be your partner
• Delegate
• Make sure you communicate clearly
• Expect your VA to treat confidentiality seriously
• Understand this is a peer-peer relationship not boss-employee
• Treat your VA as a respected business owner
• Expect your VA to take ownership of their responsibilities
• Understand VA’s serve multiple clients

Do not…

• Micromanage
• Expect your VA to read your mind
• Be a toxic or short tempered individual
• Expect a high level of skills and service for a small fee
• Give instructions like a dictator
• Treat your VA like an employee