Exceptional Subcontractors e-course

Virtual Assistants
Social Media Specialists
Web Developers

Are You Just Beginning Your Career as a Virtual Professional?

Are You Struggling to Make a Name for Yourself Within Your Industry?

Whether you’ve considered becoming a sub-contractor for an established team or you are hearing about subcontracting for the first time this course may be the answer you’ve been searching for! Exceptional Subcontractors can help you create the business presence and income you deserve.


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See what your fellow students are saying…

When I first enrolled into the Exceptional Subcontractor course, a VA career was unfamiliar to me.  Since then I have set up a business, become an IVAA member, and I am in the planning stages of my very own website.  I am grateful to Sue and all the other veteran speakers for the input they have shared.  With their knowledge, experience and guidance, my business is being propelled into full swing. ~ Melody Willett


Sue, I was so excited when I won your Exceptional Subcontractors course in the IVAA Online Summit drawing.  I knew it was just what I needed at just the right time.  I can honestly say you and your teachers did not disappoint.  I came away with the skills to better plan my day (and stay on task once planned), to “handle” the different personalities of my clients, to communicate effectively, to become an in-demand VA’s VA (which is my personal goal), and so so much more.  You know, sometimes the Universe truly conspires in our favor, and such was the case with the Exceptional Subcontractors course.  AND proof being in the pudding that this class works?  I received some awesome consistent work as a direct result of my involvement in it!!! Thx thx thx…~Ramona Nichols Geek Gal Friday


Hi, I’m Sue Kramer-Harrawood, CEO of Peace of Mind Virtual Assistance. Over the last decade I’ve seen the rapid growth and opportunities available to virtual professionals just like you and me. It’s a very exciting time to be a virtual professional, no matter what your specialty!

Unfortunately, as you likely know, it can be very difficult starting a business, especially one that is based primarily online. One of the best ways I’ve seen people get started in the industry is by sub-contracting for other virtual professionals. It gives someone new to the industry the chance to “learn the ropes” while creating an income and establishing their business presence.

Over the years I’ve had the honor of working with some of the best, most well-known VAs in the world and I’ve seen how many of them have structured teams. It’s an amazing dynamic, one that benefits everyone from the team members to the owner to the clients they serve.

However these multi-VA teams require a certain type of virtual professional in order to create a successful dynamic. I’ve spoken with these amazing team owners over the years and learned just what makes a great, in-demand sub-contractor. But if you’ve never sub-contracted your services, how are you supposed to know just what they’re looking for?

I decided to collaborate with some of these amazing women and put together a course that specifically teaches you exactly what you need to know to be an Exceptional Subcontractor!

I’m so jazzed to be able to offer this e-course to you at a significant savings! If you enjoy taking a course at your own pace this is for you! If you’d like to be recommended by me to top VA team owners this course is for you. Please note that I personally vet all our students and graduates to ensure only those who are hard-working, personable, ethical and willing to learn and grow are recommended to team owners.


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Sue, this is EXACTLY what I need! Sign Me Up!

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In this ground-breaking program, you will have the opportunity to learn not only from those who have had successful teams for years, but from those who have built their careers being the “VA’s VA,” a professional who prefers to work exclusively as a team member.

As a VA firm owner I’ve hired many virtual professionals over the years to assist me and my clients. Unfortunately, I’ve also had to fire a few, which is not enjoyable for anyone. Being in business for as long as I have certain trends and no no’s stand out to me and my colleagues. Exceptional Subcontractors’ mission is to teach our students how to’s, why’s, what to do’s AND what not to do’s to be an exceptional, in-demand, sought-after team member.

If you…

  • Are open to constructive criticism
  • Want to learn from successful, established professionals
  • Are willing to ask questions
  • Can and will follow instruction
  • Want to learn from the best in the industry
  • Are focused on improving yourself and your family’s future
  • Want to improve your problem-solving skills
  • Want to learn how veteran professionals think

…then this course is exactly what you need!


As a new VA in 2012, I really needed guidance in most all aspects of the virtual assistant business. When I signed up for the “Exceptional Subcontractors” course, I would not have believed the wealth of valuable information I was going to learn! The teachers were great and shared their knowledge in very professional yet down to earth ways.  I implemented their insights and recommendations into my new business, and saw immediate results including NEW CLIENTS! Thank you Sue for creating this great course with such exceptional teachers! ~ Twyla Johnson, Virtual Advantage Network, LLC


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You’ll learn from some of the best in the VA Community, including:

Diana Ennen: Get the 411 on Team Communication
Diana Ennen,  Virtual Word Publishing, is known internationally as the Public Relations VA to the stars.  Diana and her team know what it takes to communicate to the media, their clients AND each other.  Sit at Diana’s feet and learn what multi-VA firm owners and those working with subcontractors expect in communication from their teams and how you can be an Exceptional, sought after Subcontractor.Learn more about Diana at www.virtualwordpublishing.com.
Donna Toothaker: Own It!  Accountability, Dependability and Problem Solving 
Donna Toothaker needs little introduction. VA Success Coach to many; Donna walks the walk and is responsible for many VA’s achieving six-figure business status through her business, Step It Up VA. Donna joins Exceptional Subcontractors to talk team. Learn how she selected her team and hear what it took to be an Exceptional Subcontractor on one of the most well-respected firms in the industry.To learn about Donna and her services, visit www.stepitupva.com.
Jeannine Clontz: Business Ethics and Integrity
Owner of Accurate Business Services, Jeannine Clontz is a sought after speaker and consultant on business ethics.  In her spare time she operates a successful multi-VA firm.  Find out why Jeannine is always on the short list when businesses and organizations need to know what the right decision is.  For information about Jeannine and her business, visit www.accbizsvcs.com.
Patty Benton: Time Management and Balance
Single mom of three, stepmother to 2 more, serial entrepreneur…Sit at the feet of Patty Benton and learn what success takes and how YOU can do it!  For 9 years Patty has raised her family and run several successful businesses.  If you wonder how in the world she does it (I do!) join us.  Learn more about Patty and her services at www.pattybenton.com.
Sue Kramer Harrawood: Can’t We All Just Get Along?
Sue Kramer Harrawood is a VA, OBM, speaker, coach and author.  Sue’s VA firm uses the DISC profile to effectively communicate with their team and clients.  She is a huge fan of the DISC profile as she knows business is about people + communication = building relationships.  Her familiarity with DISC comes via experience with organizations including Mary Kay Cosmetics, C12 and Dave Ramsey’s EntreLeadership. Learn about Sue’s years of experience, knowledge and valuable services by visiting www.vapeaceofmind.com.
Patty Dost: A Day in the Life of the VA’s VA
Time Is Of The Es-cents business owner, Patty Dost, is known throughout the industry as the VA’s VA.  She has assisted many top multi-VA teams over the years.  Find out why Patty is THE most Exceptional sub!  Join us and learn from Patty how YOU can be an Exceptional Subcontractor.  See what Patty offers other VAs at www.timeisoftheescents.com.
Michael Harrawood: Customer Service and Followup
Michael Harrawood is known as the ‘King of Follow up’.  A 27 year sales and customer service veteran Michael knows how to treat customers well including when to follow up,  how to ensure that clients trust him, know he cares, desire to build long-term relationships and refer him to new clients.  Read more about Michael and his business at www.justcallmikehomehelpers.com


Plus, as part of this program, you’ll receive four bonuses:

Bonus #1: Do’s and Don’ts of How to Communicate with Multi-VA Firm Owners – great information to keep handy so you become and stay an indemand team member!

Bonus #2: Sample Calendars – see how top VA firm owners plan their day so their doesn’t plan them!

Bonus #3: What Clients Want – a list of the services clients request most  

Bonus #4: How Do We All Get Along? – PowerPoint of DISC profile information

Maybe you hadn’t even considered sub-contracting in your business, but you’re struggling to bring in the number of clients you need. Maybe you didn’t realize just how much marketing you would need to do to build your business. Or maybe you just don’t enjoy having to get in front of others and “sell” them on why they need your services. By becoming a sub-contractor, you’ll get a jump-start on building a name for yourself while you begin creating the income you desire.

Many sub-contractors begin receiving referral work that leads to long-term, direct clients. Sub-contracting can be a short-term answer or a long-term career. The choice is yours. But no matter how long you may be a part of a team, what you learn as a subcontractor will serve you for the rest of your career!

For the first time I’m offering a program that teaches you how to be a sub-contractor! For an investment of just $97, you’ll take away lessons that will serve for the rest of your life.

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I have worked on VA teams for a couple of years now, but taking the Exceptional Subcontractors course really helped me to take my service to another level. The course was packed with great information from some of the most highly respected virtual assistants in the industry–Donna Toothaker, Diana Ennen, Jeanine Clontz, Patty Benton, Patty Dost and of course Sue Kramer-Harrawood. It was extremely beneficial to learn what it takes to be an exceptional subcontractor, and hear it directly from VAs who lead their own teams. Whether the topic was team communication, accountability, time management or personality styles, there was so much to gain from each session. I took a ton of notes and am implementing the lessons in my business as a virtual team member. Thank you, Sue, and to all of the wonderful instructors you pulled together to create this course! When’s the next one?! ~ Marilyn Stafford, Alliance Virtual Services



If you are ready to…

  • Serve TOP clients
  • Pick the brain of successful, established VA firm owners
  • Understand business ethics and how they apply to YOUR business
  • Be known as a valuable and dependable part of any team
  • Learn from THE best and most successful VAs
  • Build a reputation as a problem solver
  • Know what top VA firms look for when selecting team members
  • Learn how to effectively manage your work and personal commitments
  • Understand how a problem solver thinks
  • Be known as an Exceptional Subcontractor

I Can’t Wait to Get Started!

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On behalf of my fellow teachers, we can’t wait to help you jump start your career as a sub-contracting Virtual Professional!

Sue Kramer Harrawood
Peace of Mind Virtual Assistance
VA Client Relationship Coaching

PS: Know other Virtual Professionals who you think would love this course too? Feel free to share this page by choosing from the buttons below.


Sue Kramer Harrawood is founder and President of Peace of Mind Virtual Assistance and VA Client Relationship Coaching. Founded in 2003, Peace of Mind Virtual Assistance is a full service virtual assistance firm.

Sue’s experience as an industry leader, Marketing Director for the International Virtual Assistants Association (2005–2009), IVAA committee member, VA, Online Business Manager and VA who hires VA’s for her clients led her to open the doors of VA Client Relationship Coaching.

Her transparent, friendly, no nonsense communication style allows clients to let their hair down and get to the real meat of challenges they are facing. Her experience as a VA and VA client allows her to understand both the VA and client mindset. Sue is passionate about educating VA’s and clients on the importance of communication as a catalyst for developing enjoyable long-term relationships.

Sue’s coaching program and e-book guide potential VA clients through the nuances of the virtual assistance industry and gives them the confidence to find the right VA.