Lately I’ve been in the midst of coordinating multiple events for clients. If you know me at all you know that I dislike disorder intensely thus my work space and work products are usually pretty organized. I try to do the same when I send my clients’ vendors the info they need.
A thought occurred to me…is this practicing professional courtesy? It could also be thought of as the Golden Rule – ‘Do unto others…’. Do I always do this? No. I am a continual work in progress – there are many areas I need to improve on.
What about you? Do you send legends and notes in your spreadsheets or do you expect the receiver to understand your train of thought? If you are a web developer transitioning a client, do you send the client and new developer all the passwords and any additional info they need? As an Ops Manager, Executive Assistant or Office Manager do you create training guides and SOP’s so the folks who come after you have all the info they need to know about how the business functions, who the vendors are, who the clients are and where to find this and that? As a social media professional are you consistently researching your clients’ competition to see what they are posting about?
Isn’t this stuff we’d all like to know as the client or the new guy/gal on the team? Just some food for thought for a fall Friday.